Delete your ManyHats account
For the ManyHats app, by the developer jameshimself. You can delete your account in the app at any time, or ask us to.
In the app
- Sign in to ManyHats, on your phone or at manyhatstt.com.
- Go to You › Sign-in and security.
- Under Delete account, tap Delete my account, then Yes, delete.
You can't undo it. If it asks you to sign in again first, sign out, sign in, and try once more.
Can't sign in?
Email support@manyhatstt.com from the email address on your account, with the subject "Delete my account". We check the account is yours, delete it the same way, and write back when it's done.
What goes
Straight away:
- Your hats, with their offers and the photos, videos and audio of your work
- Businesses you own, with their team, products, product photos, logo and cover. You leave any other business's team
- Your profile and profile photo, saved people, blocked list and notifications
- Your private details: email, phone, résumé and the tokens that send you notifications
- Your sign-in
Moments later, our servers remove:
- Your résumé in Find people, and your résumé links
- Applications you sent, with the résumé copied into each and the notes on it. Any interview is cancelled
- What you told us you needed when a search found no one
- Your draft jobs. Your open or paused jobs close, and everyone who applied is told
- Your lists, the people you looked at, and the shops you follow
- Your carts, saved products, saved jobs, job alerts and "Tell me when it's back" requests
- Contact requests you sent or got, with their history
- Your client list from bookings, your booking hours, calendar links and reply times
- From businesses you own: bank details, VAT number, customer list, collections, discount codes, offers, news, followers and visit counts. Their draft jobs go and open ones close
- Any warning or limit on your account, and your rung on the seller ladder
- Reviews of your work, and what people you hired wrote about you as a client
What stays, and for how long
Some things belong to other people too, so they stay:
| What stays | For how long |
|---|---|
| Messages and photos you sent, in the other person's chat | No set time yet |
| Orders and bookings, with their payments as recorded, and you on the customer list of whoever you booked or bought from, for the other side | No set time yet |
| Reviews you wrote, with their photos | No set time yet |
| Jobs you posted: closed, with their title and your name, open by link only. A business's jobs stay with the business | No set time yet. Applications to them go 12 months after the job closes |
| Your name, title and photo on the page of a business that confirmed you work there | No set time yet |
| Promotions you asked for and business plan payments, as our record of payment | No set time yet |
| Reports you made or that name you, and our admin log, to keep ManyHats safe | No set time yet |
| Stored copies of reviews of your hats and businesses, and some shop news photos and product videos, out of sight | No set time yet |
Want something that stays taken out? Email support@manyhatstt.com and tell us what.
Delete less than everything
You don't have to delete your account to remove things. In the app you can:
- Delete a hat, with its offers and work, or take one photo, video or track off it
- Delete a business you own, or one of its products, collections or discount codes
- Delete an application you sent, or a draft job
- Turn off Open to work, which takes your résumé out of Find people, or stop a résumé link
- Delete a list, or clear the people you looked at in Your people
- Take someone off Saved, or unblock them
- Clear your recent searches, which stay on your device